Who we are. The AI Hub (“we,” “us,” “our”) operates this website at theofficialaihub.com and sells digital training and prompt packs.

What we collect. We collect information you provide directly, such as your name, email address, and payment details (processed securely by Stripe) when you make a purchase or join our email list. We also collect basic usage and analytics data (such as page views, device type, and referral sources) to improve the site.

How we use your information. We use your information to:

• Process and deliver your orders and digital products;
• Send receipts, product access, and support messages;
• Send optional educational content and marketing emails (if you opt in);
• Maintain and improve the performance and security of this site.

Cookies & tracking. We may use cookies and similar technologies to remember your preferences and understand how visitors use the site. Third-party tools (such as analytics platforms or ad pixels) may also set cookies in your browser. You can usually clear or block cookies in your browser settings.

Third-party service providers. We share information with trusted providers only as needed to run the business—for example, payment processing (Stripe), email delivery, analytics, and customer support tools. These providers are not permitted to sell or use your data for their own unrelated purposes.

Data retention. We keep purchase records and necessary account information for as long as required to operate the business, comply with legal obligations, resolve disputes, and enforce our agreements. Email subscribers may be removed from our mailing list upon request or when emails consistently bounce.

Your choices & rights. You can:

• Unsubscribe from marketing emails at any time using the link in the email;
• Request access to, correction of, or deletion of your personal information where applicable.

To make a request, contact support@theofficialaihub.com.

Children. This site and our products are intended for adults 18+ and are not directed to children. We do not knowingly collect information from anyone under 18.

Security. We take reasonable technical and organizational measures to protect your information. No online system is 100% secure, so we cannot guarantee absolute security.

Changes to this policy. We may update this Privacy Policy from time to time. The “Privacy Policy” page will always show the most current version. Continued use of the site after an update means you accept the revised policy.

Contact. If you have questions about this policy or your data, email support@theofficialaihub.com.

These Terms of Service (“Terms”) govern your use of this website and purchase of any digital products from The AI Hub. By using this site or buying a product, you agree to these Terms.

Use of site. You agree to use this website only for lawful purposes and not to attempt to interfere with its security, availability, or operation.

Digital product license. All programs, PDFs, prompt packs, templates, and other materials are digital products. When you purchase, you receive a personal, non-exclusive, non-transferable license to use the content for your own business or personal use. You may not resell, redistribute, share, or publicly post the products or download links.

No guarantees or professional advice. Our content is for educational and informational purposes only. We do not guarantee any specific results, income, or performance. Nothing on this site or in our products should be taken as legal, financial, or tax advice. You are responsible for your own decisions and should consult a qualified professional when needed.

Payments & access. Payments are processed securely by third-party providers such as Stripe. Access to digital products is typically delivered by email link to the address you provide at checkout. You are responsible for entering a correct email and for checking spam or promotions folders.

Refunds. Because our products are digital and accessible immediately after delivery, all sales are final once files are delivered or access has been granted. Please review the Refund Policy for more detail.

Intellectual property. All content on this site and in our products—including text, graphics, logos, designs, and digital materials—is owned by The AI Hub or licensed to us. You may not copy, reproduce, or create derivative works except as allowed by your personal license.

Limitation of liability. To the fullest extent permitted by law, The AI Hub is not liable for any indirect, incidental, or consequential damages arising out of your use of this site or products. Our total liability for any claim related to a purchase is limited to the amount you paid for that product.

Governing law. These Terms are governed by the laws of the United States and the State of Illinois, without regard to conflict-of-law principles.

Changes to Terms. We may update these Terms from time to time. The latest version will always be posted on this page. Continued use of the site or products after an update means you accept the revised Terms.

Contact. For questions about these Terms, email support@theofficialaihub.com.

All digital sales are final. Our products are delivered as digital downloads and/or online access. Because you gain access to the materials immediately, we do not offer refunds once files are delivered or access has been granted.

Delivery issues. If you do not receive your download link or have trouble accessing your materials, email support@theofficialaihub.com with your order email and we’ll resend or provide a fresh link.

Duplicate or mistaken charges. If you believe you were charged in error (for example, a duplicate transaction), contact us at support@theofficialaihub.com with your order details so we can review the situation.

Unauthorized use or fraud. If you suspect unauthorized use of your payment method, please contact your bank or payment provider immediately. We will cooperate with legitimate fraud investigations.

By completing a purchase, you acknowledge that you understand this Refund Policy and agree that all digital sales are final once delivery has occurred.